Frequently Asked Questions
Everything you need to know about our clean nutrition and ordering process.
What makes Orgain products different from other nutrition brands?
We focus on clean, high-quality ingredients, offering a wide range of organic, plant-based, and grass-fed dairy options that are free from soy, carrageenan, and artificial colors or sweeteners.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days. Once your order is processed, you will receive a tracking number via email to monitor your delivery status.
Are your products gluten-free and non-GMO?
Yes, the majority of our products are certified gluten-free and non-GMO. Please check the specific product label or the 'Nutritional Info' tab on the product page for exact certifications.
What is your return policy?
We want you to love your purchase. If you are unsatisfied for any reason, you can return your unopened product within 30 days of purchase for a full refund, excluding shipping costs.
Do you offer a subscription service?
Yes! Our 'Subscribe & Save' program allows you to schedule regular deliveries of your favorite products at a discounted rate. You can pause or cancel your subscription at any time through your account settings.
How should I store my Orgain powders and shakes?
Powders should be stored in a cool, dry place. Our ready-to-drink shakes are shelf-stable until opened, but we recommend refrigerating them after opening and consuming within 3 days.