Returns & Exchanges
At Orgain, we stand behind the quality of our clean nutrition products and offer a 30-day satisfaction guarantee for all items purchased directly from our website. If you are not completely satisfied with your order, we are happy to assist you with a return or exchange to ensure you find the right fuel for your lifestyle.
Return Process
- 1.Initiate Your Request
Contact our Customer Success team within 30 days of your purchase date with your order number and the reason for your return.
- 2.Receive Authorization
Once your request is reviewed, we will provide you with a Return Merchandise Authorization (RMA) number and the appropriate return shipping address.
- 3.Package Your Items
Securely pack the items in their original packaging, clearly marking the RMA number on the outside of the box to ensure faster processing.
- 4.Processing & Refund
After we receive and inspect your returned items, a refund will be issued to your original payment method within 7-10 business days.